If being a CEO were easy, everybody would be one. CEOs are expected to know what to do – and to do it without falling down. There is a reason few in business rise to this position. It is your responsibility as CEO to ensure you’re fostering your company’s growth and value – but the […]
What’s the difference between an investment and an expense? If you’re not sure, ask your spouse. He or she will tell you that, no; a 75-inch plasma screen TV is not an investment, no matter how good the Super Bowl will look. In business, ideally, you don’t have expenses. Just good investments. The difference is […]
Conflict is a precondition for innovation. Conflict-free workplaces just don’t exist, nor should they. Good CEOs and leaders need to embrace, encourage and generate more conflict if they want creative, dynamic cultures.
For every Ursula Burns, Indra Nooyi, Rosalind Brewer, and Mary Erdoes who makes it to the top of the corporate ladder, there are thousands of women struggling with the climb. In some corporate environments, women still carry the weight of traditional expectations, contradictions, and stereotypes. Executive coaching can be a valuable support system for some […]
Seventy per cent of Americans are disengaged from their jobs to one degree or another. While some just run on autopilot, others are “actively disengaged” and undermine their companies with their attitudes. Dealing with these employees is a problem for every CEO – but what if the CEO hates his or her job, too?
We all make mistakes. We even benefit from them: as James Joyce wrote, “A man’s mistakes are his portals of discovery.” Unfortunately for CEOs, many of our mistakes are made in front of an audience.
Success is like a flywheel. It is very hard to start, but once in motion, doesn’t take a lot to keep it going. A little tap now and then, and the wheel continues to run.
It is easy to be seduced by a tool that will solve your most pressing problems. Weak sales, shrinking margins, inability to keep up with the competition and more, can be solved with this software program or that new sales force management tool. “If I have that tool,” the CEO thinks, “I’ll have what I […]
Your company is having financial problems. Products aren’t selling. You are not keeping up with competitors, and customers are heading out the door. What do you do? Redesign your website. Sure, there’s your top priority right there. If you change your colors to something innovative-looking and add some new content, then the rest will fall […]
“Leadership is getting someone to do what they don’t want to do in order to achieve what they want to achieve.” Tom Landry (Legendary Coach of the Dallas Cowboys) In “How to Get People to Do Stuff” Dr. Susan Weinschenk, Ph.D., discusses seven drivers of human motivation. Always a proponent of simplicity, though, I say, […]
There is a saying: “To err is human. To really screw up, you need a computer.” We can find any number of examples that seem to prove just that. > In April of this year, when Toronto Maple Leaf fans tried to order their playoff tickets online, “technical problems” denied them access. > A few […]
The hard part about hiring for a sales position is that even mediocre salespeople do a terrific job selling themselves. Resumes and interviews are full of promises, record growth, and past quota-breaking heroics. On-the-job reality, though, is too often a very different story. Delayed deals, prospects dropping out of the pipeline, money and time wasted, […]
In my 38 years of experience, I have been sued by disgruntled ex-employees more times than I can count. Usually, it was for some kind of “wrongful termination” or some other similar reason. And I can say that in each case, the suit was bogus. We live in a litigious society, and business is just […]
Have you ever been ready to leave your house for work in the morning and couldn’t find your car keys? Of course, most of us have had that experience at some time. We misplaced our keys and had to tear the house apart until we found them. The bigger question is: Has this happened more […]
An axiom is a statement or proposition that can be accepted as true without the need for proof. I have six axioms that I believe in and have witnessed over the years, and they no longer require any proof to me. They are: You deserve the employees you hire (and keep) If it can’t be […]
Time and time again, I work with CEOs and other C-level executives who have a difficult time getting their people, projects, and companies to the next level… whatever that level might be. They just seem to have hit a wall. They struggle with figuring out ways to move things forward, particularly when everyone seems to […]
Have you ever agonized over making a decision, particularly one that was very important to your company? Have you seen people who just couldn’t get enough information to make a decision, so they just kept putting it off, sometimes losing a great opportunity? Why is it that great CEOs seem to make decisions faster than other people […]
Years ago, when I was a young salesman, I sold commercial loan software to major financial institutions. I was calling on a department in a very large bank, attempting to convince a department manager that my software program would make his loan processing operation more efficient and less costly. As part of my pitch, I […]
Outbreak In 1878, an outbreak of yellow fever occurred in the city of New Orleans. It quickly spread through the city and proved itself to be very deadly. Soon afterward, it began to spread up the Mississippi River basin toward the city of Memphis. In those days, no one knew what caused yellow fever (it […]