Building Relationships

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The best plans, the best products or services, the best technology and equipment, and the biggest budgets don’t amount to much if you don’t have the best people. We hear about “human capital” and “talent management.”

What we’re really talking about is finding top people, cultivating them, encouraging them to do their best work, managing them effectively, and, if they are worth it, holding on to them for dear life. It isn’t money that keeps star employees or pushes companies to the next level. It’s relationships.

Never Mess With An Employee’s Pay

Mike Harden | | Building Relationships, Resolving Employee Problems, Thinking Strategically

Why do people wake up in the morning, fix their coffee, and go to their jobs? Maybe they’re passionate about their work; maybe they believe in what they’re doing; maybe they’re learning and developing before moving on to new opportunities. But likely, they have to pay their mortgage, put their kids through college, and save […]

Who’s Responsible When Someone Feels “Left Out” At Work?

Mike Harden | | Building Relationships, Resolving Employee Problems

According to a recent feature at, sixty-four percent of American employees report that they have been excluded from decisions, projects, and work activities by their supervisors or management teams.* Not surprisingly, the Ethics Resource Center (ERC) finds that this behavior is far more prevalent in organizations with a “weak” ethical culture and low levels […]

Why Coaching Can Help Women Reach the Top

Mike Harden | | Building Relationships, Operating with Vision, Solving Problems

For every Ursula Burns, Indra Nooyi, Rosalind Brewer, and Mary Erdoes who makes it to the top of the corporate ladder, there are thousands of women struggling with the climb. In some corporate environments, women still carry the weight of traditional expectations, contradictions, and stereotypes. Executive coaching can be a valuable support system for some […]

What Are The Top Five Culture Breakers In An Organization

Mike Harden | | Building Relationships, Listen To Mike, Resolving Employee Problems

Apple and Google surpassed Microsoft. Why? Microsoft didn’t necessarily lack knowledgeable staff or technological capability: Microsoft invented the first tablet a decade ago. They brought sci-fi to life: OmniTouch, Gaze Control, muscle-controlled computers. It’s mind-boggling. Equally intriguing is why, with this level of creativity and invention, the company stagnates. Blame culture. Infighting, “stack ranking,” fiefdoms, […]